VoIP

VoIP is a phone technology that allows for voice calls to be made and received over the Internet or an internal network. With VoIP phone services, voice calls are treated as data and are transmitted as packets over the Internet. Since these calls bypass traditional telephone networks, costs are reduced dramatically. This business phone service not only serves as a low-cost platform for voice calls, but it also is used for more advanced voice transmissions such as Web and video conferencing.

In a business setting, VoIP phone services become more complex than a traditional VoIP service for consumers. Businesses have multiple extensions and need more robust features such as call hold, call transfer, and conferencing. Business VoIP services are more robust than traditional VoIP services for consumers, offering numerous options, such as: